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Patients

We look forward to meeting you on your first orthodontic visit to our office. During this time, we will help you get acquainted with our office and learn about your orthodontic treatment. We understand that each patient’s orthodontic treatment is different, and we promise to give you the personal attention you deserve. Your first orthodontic visit is complimentary and will consist of an examination and discussion of potential treatment options. This important visit will address your orthodontic needs to determine if this is the proper time to begin treatment.

After we have evaluated your records, we will conduct a treatment consultation to explain all aspects of your treatment in detail. We will provide a complete clinical diagnosis regarding the nature of the problem, a written summary of the findings and a detailed plan that outlines your treatment, goals and estimated fees. We encourage questions from both the patient and the parent, and as such, we provide ample time to answer your questions.

New Patient Forms

Click on the links below to download your patient information forms.

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Financial

Braces are an important investment and we want to make your decision to receive orthodontic care affordable. Our office offers a complimentary consultation that includes an examination and a discussion of recommended treatment. One of our primary goals is to help the average family afford braces without straining their finances.

Check with our office staff if you have any questions or would like to obtain more specific information about how Dr. Stoutland and Dr. Hayes  strive to provide affordable orthodontic care for patients and their families.

Online Payments

Please click on the View Your Account link to the left to sign up for our online payment options.

Automatic Bank Draft

We can set up your monthly payment to be automatically drafted on an agreed upon date each month from your checking or savings account. Please provide us with a voided check.

Automatic Credit Card Debit

Monthly payments will automatically be charged to your credit card. We accept Visa, MasterCard, American Express and Discover. Please provide us with your credit card information.

Insurance

We accept and file most insurance plans for our patients. Please provide us with your insurance information at your first appointment.

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Emergency

Call our office as soon as possible if you break or loosen any of your appliances. Please do not come directly to the office – by calling us, you will allow us to create a time to see you. Even if you have a regular appointment scheduled, call us immediately to notify us if you need an appliance repaired.

Loose brackets or bands

Call our office immediately for advice if a bracket or wire is loosened. The bracket may need to be re-fitted as soon as possible. You may have a situation that requires cutting a wire or sliding a bracket off a wire at night or over the weekend. If you need to cut a wire in case of emergency, you may use fingernail clippers that have been washed and sterilized in alcohol. Please call our office the next business day, so that we may schedule an appointment for you.

Wire irritations

Sometimes discomfort caused by a wire on your braces can be resolved by moving the wire away from the irritated area with a cotton swab or eraser. If the wire will not move, try covering the end of it with a small piece of cotton or a small amount of wax. If the wire is painful, you can cut it with nail clippers or scissors that have been washed and sterilized in alcohol. If you cannot resolve the wire irritation, call our office for an appointment.

Discomfort with orthodontic treatment

During the first week after your braces are in place and routine adjustments are complete, you will likely feel some pain, soreness or discomfort. You may take over the counter pain relievers while you adjust to your new braces. A warm wash cloth or heating pad may reduce the soreness in your jaws.

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Consultation

Request your Complimentary Consultation.

New Patients

Learn about your first visit and download new patient forms.

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